Rochester D&C: Top 5 Improvements for Customer Service

Rochester D&C: Top 5 Improvements for Customer Service

In this article Kate writes: "You, as a small business owner, must commit to improving your customer service every single day. Here are my tips for ensuring your service is unique, consistent and memorable for all of your customers and profitable for you." 

Every Little Thing That Matters: Service Secrets with Kate Edwards

Every Little Thing That Matters: Service Secrets with Kate Edwards

Thought Leaders: Sisters, Service and Sales

Thought Leaders: Sisters, Service and Sales