Recruit, Retain, Relax Podcast: Train to Retain!

Recruit, Retain, Relax Podcast: Train to Retain!

Kate recently joined hosts Mike Hewitt and Sarah Diehl on their Heritage Radio podcast “Recruit, Retain, Relax.” Kate shared her POV on the importance of the mission and core values and how to utilize them in the hiring and training process. Rick DeMarco of Calexico joined the conversation and offered his perspective as an operator on the importance of developing an internal culture of training in his restaurants. In Rick’s words: “hire hard, train hard, manage easy.” Listen in below!

How to Spot a Service Superstar

How to Spot a Service Superstar