Expect to be TRANSFORMED
Service is at the heart of everything we do & we help our clients build service-oriented cultures. Together, we envision & develop a unique customer experience that represents your brand & maximizes sales.
Our team will:
Train your staff to represent your vision & develop managers who understand business fundamentals. Through targeted, interactive training courses, we teach critical skills that encourage growth &
Our training includes:
For entrepreneurs launching a new brand or for the managers who
run the day to day, coaching helps to develop critical skills &
an authentic leadership style.
Our Transformative Management Training Program for hospitality businesses builds concrete skills & strengthens
Your managers will participate in:
Whether you are opening your first concept or your 10th,
our seasoned hospitality pros are here to help. We offer expert
guidance & advice as you bring your concept from idea to opening.
In advance of your launch date, we:
Our seasoned hospitality pros provide an expert perspective that
helps you determine if you are providing a consistent guest
experience and if your team is maximizing sales.
Our Mystery Shoppers:
An outside perspective can be invaluable in identifying which aspects
of your business are thriving and which areas would benefit from additional focus & resources.
COACHING FOR RESTAURANT OPENINGS
When you are opening a new business you will put everything on the line. Coaching through the opening process is an invaluable tool
that is customized to your unique needs & skill level.