There are 4 magic words your team needs to know. 4 words you need to train them to say. These 4 words are “let me find out.” “Let me find out” is an important phrase for your servers to use because they impact the guest experience and the bottom line. Training your team to use these 4 little words can make a big impact your business. Here’s 5 ways Let Me Find Out (LMFO) positively impacts your business and bottom line.
There’s one line that leaders don’t realize they’re crossing: that they have become a Rescue Monster. That boss who unwittingly prevents you from growing and fighting your own battles.
Here are a few ways to start excercising your right to say “no” and let others know you have other priorities, requirements, and needs.
I have recently heard of a slew of young employees who are looking to start at the top without working their way up from the bottom. Instead of moving up the ladder, they simply want to be in change, right now. Here’s some questions to ask when a newbie wants to start at the top of the work pyramid.
Decision-making is a key component of leadership and as a leader you are tasked with making decisions, large and small, while your team relies on your ability to decide well and within an appropriate span of time.
Make 2023 the year you take care of yourself - before you break down - by acknowledging your needs from time to time.
No one wants to be disappointing, or elicit feelings of frustration or dismay in those they work with and for. So assertively stating the truth of it while also asking for better allows the employee to move out of this disappointing position.
You’re the only one who knows exactly what will keep you engaged and what will keep you hungry satisfied in your role. So you must to share this crucial information with your main support: your boss.
In hospitality, especially in the front of the house, we use the word “we” a lot. With our guests, our teams, and within each action of service, But leaders often defer to using “we” when they could be using “I” or “you” more powerfully.
This is a common challenge for owners and managers. How to discover if what a candidate puts in their resume is actually true? Utilizing this one powerful word will help you find out.
The old adage is true especially today: people don’t leave jobs, they leave managers. And this is where benefits come in. When you invest in your leaders by offering them training and development, you are investing in your culture and in your entire team.
We all have things that we do or we possess that impact those around us…without us being fully aware. We each have something and the only way to truly know is to ask for feedback from the people you trust most; at work and and home.
