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Expect to be Better.

Rochester D&C: Top 5 Improvements for Customer Service

Feb 22

Feb 22 Rochester D&C: Top 5 Improvements for Customer Service

Thought Leaders: Sisters, Service and Sales

Feb 15

Feb 15 Thought Leaders: Sisters, Service and Sales

Jan 3
Jan 3 Multichannel News: Time Warner Cable Takes Control of Image, Credibility in New Ad Campaign

Jan 3
Jan 3 Huffington Post: The Importance of Hello in Business

Jan 3
Jan 3 CNBC: Small business resolutions for 2016

Jan 3
Jan 3 Huffington Post: Top 5 New Year’s Resolutions to Make Your Customer Service Shine

Jan 3
Jan 3 AdWeek: How Arby's Turned Its Brand Around After Years With an Identity Crisis

Amex OPEN: "Perception is everything,” says Kate Edwards

Jan 3

Jan 3 Amex OPEN: "Perception is everything,” says Kate Edwards

Apr 6
Apr 6 ICE Culinary Voice Challenge Scholarship Winners Announced

Nov 24
Nov 24 Shape Magazine: Kate Dishes About Comprehending Restaurant Menus

Nov 6
Nov 6 Great Video of Rainbow Room and 65

Jul 8
Jul 8 My Biggest Business Inspiration