Belief + Mastery + Desire = Success

Don’t get beguiled by talent; effort makes all the difference in the world. Working at something diligently is essential to learning and growing, and I always tell my students that the hospitality business is all about mastering skills. The belief that you can master a new untested skill is essential and it defines and shapes your curiosity for learning additional new skills. 

Use Aspiration as Your Inspiration.

In my experience, entrepreneurs seldom have a clear leadership model to follow. And this makes leading others quite difficult. Why? Because a real example of how to lead is both practical as well as inspirational. And inspiration is a powerful thing.

You're #1.

Do you put everyone on your team first? This might be because you are an ECT (empathetic, compassionate and thoughtful person). ECT’s are often so other-centered that they put themselves and the needs of the business after the needs of their employees. The skill that can be so valuable in customer service actually becomes a hindrance in leadership.