When you’re a manager, owner or entrepreneur you are the beacon of your business. In this role you are perpetually shining your light on everyone you come in contact with, near and far.
What Great Leaders Have in Common
In this video Kate shares advice on how to be a great leader in your organization or company.
The Popeye Arm: When a Strength Gets Too Strong
Everyone has strengths and weaknesses but what is interesting is that most everyone has a strength that is too strong.
Your Mission is Your North Star
I always say that the mission statement is the “north star” for your business. It will always lead you in the right direction and can help you orient yourself when making big decisions.
Hospitality in All Businesses
Kate shares how hospitality manifests itself in different businesses and different ways.
Greet Your Table, Drive Your Sales
Pouring water and greeting your guests is essential to the bottom line.
Yes, You Can Train Your Team.
Here are 3 concepts to keep in mind so you can approach training your team in the best possible way.
Essential F.O.H. Training Topics
Essential training topics for your front of the house staff.
Is Turnover Killing Your Bottom Line?
Turnover is one of the biggest drains on your profit. Once you understand what’s driving it, you can regain control.
It's Hard to be Innovative When You Are Inundated
How to stop putting out fires and gain control over your work day.
