When you’re a manager, owner or entrepreneur you are the beacon of your business. In this role you are perpetually shining your light on everyone you come in contact with, near and far.
When you’re a manager, owner or entrepreneur you are the beacon of your business. In this role you are perpetually shining your light on everyone you come in contact with, near and far.
In this video Kate shares advice on how to be a great leader in your organization or company.
Everyone has strengths and weaknesses but what is interesting is that most everyone has a strength that is too strong.
I always say that the mission statement is the “north star” for your business. It will always lead you in the right direction and can help you orient yourself when making big decisions.
Kate shares how hospitality manifests itself in different businesses and different ways.
Pouring water and greeting your guests is essential to the bottom line.
Here are 3 concepts to keep in mind so you can approach training your team in the best possible way.
Essential training topics for your front of the house staff.
Turnover is one of the biggest drains on your profit. Once you understand what’s driving it, you can regain control.
How to stop putting out fires and gain control over your work day.