Mar 8 Mar 8 Typsy: The Little Things that Make Service Great - Staff Tips with Kate Edwards Kate Edwards
Jan 3 Jan 3 Multichannel News: Time Warner Cable Takes Control of Image, Credibility in New Ad Campaign Kate Edwards
Jan 3 Jan 3 Huffington Post: Top 5 New Year’s Resolutions to Make Your Customer Service Shine Kate Edwards
Jan 3 Jan 3 AdWeek: How Arby's Turned Its Brand Around After Years With an Identity Crisis Kate Edwards
