Whether your new Year starts on January 1st or another day in the year, there are many wonderful guides for setting yourself up for success. So take a look at these and see which helps you start your new year off on the right foot.

Sometimes decent is actually pretty good. There is something wonderful to being competent. To being conversational. To being informed. Not every endeavor in life has to be exceptional, expert and excessive. How about basking in the “pretty good for how much I have put in” mindset instead of beating ourselves up for “not being as good as I was when I put my all into it”?

Whether you’re an entrepreneur, manager, restaurateur or chef here are 3 tips for having a smooth start to your new year.

Hear Kate chat about the importance of the mission and values in training your team on the Recruit, Retain, Relax podcast on Heritage Radio.

Here’s how to spot 7 traits that are essential to service superstars. This way you can identify and groom the stars in your operation and ensure that the most hospitable folks are out in front, wowing your guests. 

Watch this Creative Live video class where Kate shares how to sell your products and brand to your customers.

If you’re aiming to open a restaurant in 2019 you must be as prepared as you can be. I spoke to some of the top hospitality professionals who shared their secrets for essential prep before signing a lease and opening for business.

In this Creative Live class, Kate describes the importance of actions and words in the customer service experience.

Your business is the sum of its parts. When your key employees are stuck doing one thing well it can cost your business by limiting its future impact.

The key to staying relevant in business is to constantly evolve and grow as the years go by. 

Here at the top 3 reasons why assessments are invaluable to owners and operators.

Once your verbal and non-verbal language are in alignment you will be more powerful – and effective - then you ever thought possible.