Typsy Video: How to Build Your Team's Food Knowledge
Customers are going to have questions about the dishes you serve and it is important that your staff is able to answer those questions while painting a picture of the food for the guest. In this video Kate talks through ways you can ensure your staff is equipped with the knowledge to do your hospitality business - and your food - justice.
“Knowledge of food gives your staff confidence, which means they can sell it and stand up for it.”